The driving test can be changed up to 6 times
We have reduced the number of times a driving test appointment can be changed from 10 to 6.
If you or your pupil changes the test more than 6 times, you will need to cancel it and rebook the test.
Short notice cancellations are changing
From Wednesday 22 June, we will no longer automatically rearrange or refund practical, or theory tests cancelled within the 3-day short notice cancellation window if your pupil tells us they have COVID-19.
This means that you or your pupils will lose your test fee if a test is cancelled within the short notice period unless your pupil:
- is ill or injured
- has been affected by a bereavement
- needs to take an exam
- has had their driving licence stolen
The full details about the change and how to apply for a refund were sent to you by email on June 7.
We’ll also be updating the guidance on GOV.UK.
Who can use the book and manage your pupil’s driving test service
Only businesses who employ at least one ADI can register and access the service.
Vocational and motorcycle trainer bookers will also be able to continue to use the service. Image supplied by Pixabay
